From tips on hiring, managing your employees, and concerns about employee welfare, all the way to tips on how to make your workplace a conducive and productive place, this blog has it all and more.

“I’ll Be Right Back” #NeverComesBack

Chefs Tired of Waiting for their DeliveryWe receieve calls and online inquiries on a regular basis of customers who are fed up with their linen service provider.   The biggest complaints are from late deliveries or even worse – no delivery at all!  Frustrated business owners and managers are tired of waiting for deliveries that are late, short on supplies or are complete no-shows.  Even though it doesn’t sound like a big deal to be out of clean towels, it is – especially when  you don’t even have a towel to wipe down the table tops where customers eat.  (Mmmm…delicious…no.)

The worst is when you call and speak to someone whether it is the salesman who signed your account or a member in their customer service department and they tell you, someone will be there soon…and guess what…no one shows (we are shocked too!).  So now that you’re all riled up remembering these awful scenarios we answer the oh so important question – Why do linen service companies no-show or not deliver when they say they will?  There are many different factors that can cause this problem.  Here are some of the most common reasons why linen service companies fail their customers:

1.  Not enough product –  If the linen service provider is fresh out of towels they would be unable to provide them to your business.  This is not a valid excuse – if the company is aware they are short on supplies they should remedy the situation immediately to provide prompt and timely service to their customers.

2.  High Employee Turnover – Perhaps they have the items but they are short staffed when it comes to loading their trucks or have a high turnover of drivers.  If that is the case it would be difficult to get their products to customers.  A company with high employee turnover should be a large red flag.  There is a reason why their employees keep leaving, do you really want to stick around and find out why?

3.  Disorganization – So they have the products and the employees but items are still not being delivered.  This makes us question – How long has the company been in business? This can be a huge factor if you have new owners who have little to no experience in the industry.  If they are unable to streamline their process in-house, how will they be able to fulfill their commitment to your business?

4.  Service Area – Is your business out of their way?  If they don’t have enough accounts on your route you are in danger of being dropped as a client at any moment.  Is your service already struggling with getting timely deliveries because of this?  It may be time to start shopping for new service.

5.  Odd Hours – Is your delivery time inconvenient with your current linen service providers schedule?  Are they unable to accommodate your needs?

6.  Special Requests – Another issue with many sub-par linen services is the fact that many of their sales reps & customer service employees do not advise their drivers of special requests that their customers place.  A disconnect in communication can cause interruption of timely deliveries.

The linen and uniform service providers we work with have gone through a rigorous pre-screening process by our company.  We ensure that their current customers are satisfied with the items as well as the service they are receiving.  Our providers are there for you when you need them the most, and will stick with you until all your needs are met.

Ready to start a new life with a new service and ditch the missing deliveries?  Contact us today by calling 888-770-2489 or visiting our website.

Our Linen and uniform providers won’t treat your products like this (unless that’s what your looking for):

Staff Bow Tie Day

Nothing says chic, fancy and formal in one package better than staff bow ties. It can also come off hipster-ish of sorts if it comes with the right combination of hipster-inspired outfits. When it comes to company uniforms, however, tradition dictates that using bow ties are mostly limited to one color, which mostly comes off as very formal.

If you’re looking for a way to spruce up your company uniforms with bow ties but you’re hoping to veer away from the formality of the little fashionable accents, you may want to try out these new trends:

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Quality Healthcare Uniform Rental Services and Medical Uniforms

Healthcare Uniform Rental Services:  Complete solutions for your Hospital, Clinic or Healthcare Facility staff.

Healthcare uniform rentals provide advanced, productive, cost effective solutions to your hospital’s uniform needs. These items must be processed with the right equipment and systems.  The most qualified healthcare laundries use precautionary delivery systems, proper soil care, shuttle conveyors and safe route storage.  Prior to the washing process, every uniform is carefully inspected for loose items such as pens, receipts and other things frequently items found in medical wear.  The laundry and cleaning process commences with a hand touch, individual attention and machine counting.

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5 Most Common Mistakes Hotel Housekeepers Make

Hotel Linen and Uniform Rentals

If getting new customers and repeat extended visits to your hotel is important to you as a hotel owner or manager then housekeeping should be at the top of your list of things to keep track of.  Anyone who’s ever been a hotel owner or manager would love to think their staff is doing exactly what they are supposed to be doing at all times.  Unfortunately, this is not the case.  Whether intentionally or by accident, performance failures occur and managers lose control of the quality of the service provided by their employees.  By recognizing common hotel housekeeping mistakes, both managers and housekeeping supervisors can save time weeding out the staff members who are under performing or doing just enough to get by.

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5 Questions To Determine If Your Restaurant Needs To Evolve

 

Evolving Times for your Restaurant

Is it time to Evolve your restaurant?

In order to stay relevant with the times, companies including restaurants must evolve and do what works best for their customers.  Remember, your business needs to make them happy as they are the ones that make your company successful. New generations come with new requirements.  If you feel like you are losing clientele or have reached a plateau in your restaurant business you may want to consider a linen and or marketing “face lift”. There are many ways to tell if your business needs a little tweaking to keep up with the times, but here are our top 5 questions business owner’s should answer:

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